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How to Get a Delivery/Read Receipt in Outlook 2013
How to Get a Delivery/Read Receipt in Outlook 2013
09-27-2013 - 03:24 AM
 coolboy
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How to Get a Delivery/Read Receipt in Outlook 2013

   

When sending email, you may want to know that your email has been delivered (delivery receipt) and you may want to know whether the email was opened (read receipt). You can request one or both types of receipts easily in Outlook 2013.
NOTE: The recipient generally has the option of refusing to send the receipts, preventing you from receiving either type of receipt even though you request them. Additionally, not all e-mail programs support the sending of delivery and read receipts.
We will show you how to request delivery and read receipts for all messages you send and for a single message.
To select to request delivery and/or read receipts for all emails you send out, click the File tab.

   

At the left side of the Account Information page, click Options in the list of menu items.

   

On the Outlook Options screen, click Mail in the list of menu options on the left.

   

Scroll down to the Tracking section on the right side of the dialog box. Tick the Delivery receipt and/or Read receipt check boxes to request receipts for all emails you send out. Select any other Tracking options you want and click OK to apply changes.

   

If you only want to request a delivery receipt and/or read receipt for the current email, click the Options tab while the email is open.

   

In the Tracking box of the Options tab, select either the Request a Delivery Receipt check box or the Request a Read Receipt check box or both.

   

Note that even though you receive a read receipt that is not an assurance that the recipient read and understood the message.


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